Copyright Notice

All artwork and images are protected by copyright and are the exclusive intellectual property of SD.

Usage Rights

- Purchases grant personal use rights only
- Prints cannot be reproduced or copied
- Commercial use requires separate licensing
- Display in private residences and offices is permitted
- Public display requires written permission

Image Usage
- Website images are protected by copyright
- Social media sharing of purchased artwork must credit the artist
- Professional photography of our prints requires permission

Special Orders

The following can be arranged upon request
- Custom sizes available
- Special framing options available
- Bulk orders welcome with volume pricing
- Custom packaging available for gifts

Return Policy

We understand that purchasing art online can be challenging, and we want to ensure your complete satisfaction. Our customer-friendly return policy is designed to give you peace of mind with your purchase.

Return Window

- You have 14 days from the delivery date to initiate a return
- The art print must be in its original condition, unopened, and in the original protective packaging
- All protective materials, certificate of authenticity (if applicable), and original documentation must be included
- Return shipping costs are the responsibility of the customer for standard returns
- For damaged or incorrect items, we will provide a prepaid return shipping label

Return Process Explained

1. Contact our customer service team via:
- Live chat support on our website
- Email us through the contact page.

2. In your message, please include:
- Your order number
- Photos of the item (if there's damage)
- Reason for return
- Whether you prefer a refund or exchange
3. Our team will respond within 24-48 hours with any of the following:

- Request for more information
- Return authorization number
- Shipping instructions
- Return address
4. Once we receive and inspect your return:
- Refunds will be processed within 7-8 business days
- The refund will be issued to your original payment method
- You'll receive a confirmation email when the refund is processed

Shipping Policy

We partner with reliable shipping carriers to ensure your art prints arrive safely and on time.

Delivery Information

- Shipping costs are calculated based on:
- Package dimensions and weight
- Delivery destination
- Selected shipping method
- International shipping rates vary by country
- All prints are carefully packaged in protective materials

Order Tracking

- Tracking number provided via email within 24 hours of shipping
- Real-time tracking updates available through our website
- Delivery notifications sent via email

Product Quality Guarantee

We take pride in the quality of our art prints and stand behind every piece we sell.

Print Quality Standards

- All prints are produced using archival-quality inks
- Premium paper stocks selected for optimal color reproduction
- Each print undergoes a quality control inspection
- Color calibration maintained to ensure accuracy
- Careful packaging to prevent damage during shipping

Damage Protection

- All shipments are insured against loss or damage
- If you receive a damaged print:
1. Take photos of the damage and packaging
2. Contact us within 48 hours of delivery
3. We'll arrange a replacement or refund
4. No return shipping costs for damaged items

Privacy Policy

Your privacy is important to us, and we're committed to protecting your personal information.

Information We Collect

- Name and contact details
- Shipping and billing addresses
- Payment information (processed securely through encrypted channels)
- Order history
- Website usage data
- Customer service correspondence

How We Use Your Information

- Process and fulfill your orders
- Communicate order status and updates
- Provide customer support
- Improve our products and services
- Send promotional offers (with your consent)

Data Protection

- Secure SSL encryption for all transactions
- Regular security audits
- Limited staff access to personal information
- No sharing of customer data with third parties except for order fulfillment

Customer Service

We're here to help make your art buying experience exceptional.

Available Support Hours

- Live Chat: Monday-Friday, 9 AM - 5 PM PST in USA
- Email Support: 24/7 with responses within 24 hours
- Weekend Support: Limited to email with responses by next business day

What We Can Help With

- Product information and recommendations
- Order status and tracking
- Return and exchange requests
- Technical website assistance
- Custom order inquiries
- Gift options
- International shipping questions

Terms of Sale

Clear terms to ensure a smooth transaction and protect both parties.

Pricing Details

- All prices listed in US dollars (USD)
- Prices include printing and basic packaging
- Special packaging requests may incur additional fees
- Bulk order discounts available for qualifying purchases
- Sales tax charged where applicable

Payment Information

- We accept all major credit cards (Visa, MasterCard, American Express, Discover)
- PayPal payments accepted
- Other payment methods as shown at checkout
- All transactions processed through secure payment gateways

Order Changes and Cancellation

- Order modifications possible before shipping
- Cancellations accepted within 24 hours of order placement
- Custom orders cannot be cancelled once production begins
- Address changes must be requested before shipping